Refund and Returns Policy

Furniture items in good condition can be returned in 3 days of purchase. This policy is in place to show respect to the concept that a customer may change his/her mind within a certain period of time and that shouldn’t cost him/her a fortune. Only a 10% service charge will be applied on the total amount of purchase in this case. It is not applicable for Fabric product or upholstered product.

Return/ Replacement Guarantee may not apply in any of the following conditions:

• Damages due to misuse of product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Products with tampered or missing serial numbers
• Any damage / defect which are not covered under the manufacturer’s warranty

N.B: Replacement of the product is subject to availability of the same on topstarfurniture.com